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Return and Refund

FRESH

We pride ourselves on our quality of food and customer service. In the event of any issues, we aim to resolve these in a reasonable, orderly and efficient manner. Please see below for our returns policy.

Returns Policy

Products sold by Get Fish are available for inspection prior to purchasing. We are not required to provide a refund or return if the consumer changes their mind.

Special consideration may be considered under certain circumstances. Get Fish must be notified within in 24 hours of purchase if the customer has the intention of making this request. Eligibility for return/refund will require that the goods must be unused and in the same condition as when purchased.

If there are any issues or concerns with the product, please get in touch with us by calling us through:  02 9660 8332 or e-mail info@getfish.com.au and we will attend to it promptly.

In the event that a return/refund is accepted, Goods must be returned within a 24-hour time period.

To complete your return, we require a valid and in-tact receipt or proof of purchase. If you fail to do so, then we may reject or deny your claim

Your purchase of Goods will be subject to certain laws including, without limitation, the Australian Consumer Law. The Australian Consumer Law provides you with certain rights that cannot be excluded, including that the Goods must be of acceptable quality, reasonably fit for the purpose that Get Fish represents they will be fit for, and that the Goods will correspond with any relevant description.

 

 

TYPE & ENTER:

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Contest Mechanics

  1. The $1,000 a Week Worth of Seafood promo is open to all existing and new customers of GetFish.
  2. Shop for your favourite seafood at getfish.com.au.
  3. When your order arrives, check the box for our special sticker and look for the QR code. 
  4. Scan the QR code using any scanner app to access our exclusive contest page.
  5. To get entries, you need to participate and do some easy tasks on the contest platform. The more entries you get, the more chances of winning!
  6. Wait for the announcement of the weekly winner. Follow GetFish on Instagram and Facebook for updates.

12 Ways to Get Entries:

Complete #1 to unlock the rest!

  1. Post a Photo or Video With Your GetFish Box on Instagram
    Post a photo or video of you and your GetFish box with the hashtag #getfish1kgiveaway and tag @getfishau. Select and submit your photo to get 20 entries!
  2. Come Back Daily for 2 Bonus Entries
    Visit this contest page every day to get 2 bonus entries.
  3. Connect Your Instagram Account
    Connect your Instagram account to get 5 entries.
  4. Visit getfishau on Instagram
    Visit the official GetFish Instagram Account to get 5 entries.
  5. View Photo on Instagram
    View a post on the official GetFish Instagram Account to get 5 entries.
  6. Post a Photo With Your GetFish Seafood on Facebook
    Post a photo of you and your GetFish seafood meal with the hashtag #getfish1kgiveaway and tag the GetFish Facebook Page. Select and submit your photo to get 20 entries!
  7. Enter using Facebook
    Connect your Facebook account to get 5 entries.
  8. Visit getfishau on Facebook
    Visit the official GetFish Facebook Page to get 5 entries.
  9. View Post on Facebook
    View a post on the official GetFish Facebook Page to get 5 entries.
  10. Browse the GetFish Website for More Than 1 Minute
    Visit the GetFish website and browse our product pages for more than 1 minute to get 10 entries.
  11. Refer Friends For Extra Entries
    Share this exciting promo event to your friends to get 10 entries and more!
  12. Bonus: 10 Extra Entries When You Complete Everything
    Complete all the tasks and get 10 bonus entries.